How do I open a car?

Hold your costumer card in front of the card reader, which is behind the windscreen. If the car is booked on you, or free, the light switches to green. This may take a few moments. In the app under “bookings” you can open and close the car with your smartphone opening code (mobile PIN). For cityFlitzer this is possible if a pre-booking has been made. You will find your mobile PIN in your account when you log in.