What if I am late or want to extend my trip?

If you notice during the trip that you will be late and cannot return the car within booked time, inform the service centre immediately (069 . 5899 622 22). If an extension is not possible due to a follow-up booking and you still return the vehicle late, we will charge a lump sum for the cost of rebooking the following customer. A higher flat rate will be charged for delays without prior notification of the service centre. In 90% of cases, you can easily extend your booking with a timely call and only pay for the extra time.